Protection of Buyer's personal data
Personal data of customers obtained through the Internet store (webshop) is protected and stored permanently in accordance with the Personal Data Protection Act. Personal data of customers will be used exclusively for the purpose of concluding and fulfilling the contract and services that are the subject of General conditions and for the purposes for which the customer's consent has been obtained. All information about users and customers is strictly kept and is available only to authorized employees and those who need this information to perform their work. The customer is authorized at any time to request the addition, modification or deletion of personal data, as well as to object to the processing of personal data for the purpose of information.
We collect the following types of personal data:
Basic personal data (name, surname, date of birth) and communication data (address, e-mail, mobile number and landline number).
We store personal data in accordance with applicable regulations. We store personal data that we process on the basis of your personal consent until you revoke it. We keep the personal data that we process on the basis of the law or the mutual contractual relationship for as long as the law prescribes.
At the end of the retention period, we delete personal data effectively and permanently or anonymize them, so that they can no longer be linked to a specific individual.
The Buyer guarantees that the information provided by him is accurate, complete, up-to-date and true, and by accepting these General conditions, he confirms that he agrees to the use of his personal data for the above-mentioned purposes.
We use technical and organizational security measures to protect your personal data from illegal or unauthorized access or use, as well as from accidental loss or loss of part of the data. We have designed them taking into account our IT infrastructure, the potential impact on your privacy and costs, and in accordance with current industry standards and practices.
Data subjects' rights
Regardless of the basis of data collection, you can request free of charge at any time:
- access, modification or addition of data in all personal databases, on the basis of which we will enable you to access or modify your data in all our databases depending on your request
- erasure ("right to be forgotten") of personal data in all personal data databases, based on which we will delete your data from all our databases, except for databases that we are obliged to have and keep on the basis of positive regulations, and if there are no stronger legitimate reasons for processing or if the processing is not necessary for establishing, exercising or defending legal claims
- limiting the processing of your data or objecting to the processing of such data
- that the data we have collected about you be transferred to you or to third parties ("right to data portability") in accordance with positive legal regulations
- if the data was given on the basis of consent, you can always withdraw the given consent without negative consequences
- the right to submit a complaint to the supervisory authority - the Agency for the Protection of Personal Data (www.azop.hr)
Send your written request to the contact email address firstname.lastname@example.org or by mail to the address Dubrava 31, 10040 Zagreb.
Cookies and Internet technologies
Our website uses "cookies" (cookies - small files that we save on your computer when you access our websites in order to enable the basic or additional functionality of those pages) and other technologies that make it easier for us to deliver content. Cookies cannot be used to reveal your personal identity.
We use different types of cookies:
Necessary cookies - they are necessary for the functioning of the website, which cannot function without them. This means that the website cannot be opened or displayed without these cookies. These cookies are used for the purpose of communication transmission or are necessary for providing an information society service that is expressly required from the user of such service. Also, these cookies will enable us to perform a basic analysis of websites with the aim of improving the website's performance through data that is completely anonymized, i.e. not based on your personal data or data that can be linked to you in any way. For these cookies, your consent is not required and we do not ask for it.
Functional cookies - we use them to perform a more advanced analysis of website performance. These cookies are used to analyze user behavior, and based on the obtained anonymous data, we can determine what website visitors want and view most, so we are then able to adjust the website and make its content and functionality as easy to use as possible. We ask for your consent for these cookies.
Advertising cookies - we use them to analyze your interests and wishes, and they serve us to market to you information that is interesting to you and create offers adapted to your use of internet sites, and we ask for your consent.
We store cookies in databases and keep them for a maximum of 2 years for the purpose of informing about special and personalized offers, news and events that we organize via online channels (e-mail, internet, internet promotion).
You can always delete the cookies that have been saved on your computer, thus preventing the further processing of your personal data through such technology.
All communication related to the order process and conclusion of the sales contract between the Seller and the Buyer is carried out via e-mail and/or telephone number entered by the Buyer during the registration process.
In the event of a court dispute, the local competent court is the court in whose territory the Seller's headquarters is located.